Labor
"As we move into a detailed analysis of AI’s role in modern society, the focus shifts to how this technology, while heralded as a tool of efficiency and progress, actually reproduces and exacerbates inequalities. This is evident in the labor practices within the tech industry, where AI development often relies on underpaid and undervalued workers from marginalized communities, perpetuating a cycle of exploitation and exclusion."
Nelson Colón Vargas
AI At What Cost?
AI still needs human intervention to function properly, but this necessary labor is often hidden. For example, ChatGPT uses prompts entered by users to train its models. Since these prompts are also used to train its subscription model, many consider this unpaid labor.
Taylor & Francis recently signed a $10 million deal to provide Microsoft with access to data from approximately 3,000 scholarly journals. Authors in those journals were not consulted or compensated for the use of their articles. Some argue that using scholarly research to train generative AI will result in better AI tools, but authors have expressed concern about how their information will be used, including whether the use by AI tools will negatively impact their citation numbers
In a more extreme case, investigative journalists discovered that OpenAI paid workers in Kenya, Uganda and India only $1-$2 per hour to review data for disturbing, graphic and violent images. In improving their product, the company exposed their underpaid workers to psychologically scarring content. One worker referred to the work as “torture”.
Attribution:
- University of Texas Libraries; Image sourced on Canva.com
- Vargas, N. C. (2024). Exploiting the Margin: How Capitalism Fuels AI at the Expense of Minoritized Groups. https://doi.org/10.48550/arxiv.2403.06332